Return Policy
Return Policy
Thank you for shopping with INBORN SKYN. We want you to love your purchase. Please read our return policy carefully.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it, in its original packaging.
Non-Returnable Items
Due to the nature of skincare products, we cannot accept returns on opened or used items for hygiene and safety reasons. Gift cards are also non-refundable.
How to Initiate a Return
To start a return, please contact us at [your email address] with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you received a damaged or defective item, we will gladly exchange it. Please contact us within 7 days of receiving your order.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error with your order.
If you have any questions, please don't hesitate to reach out to us. We're here to help!